Ensures delivery of quality pharmacy services for patients. Ensuring the dispensing of medications with clear instructions and correct labeling to patients. Provides clear, understandable instructions to discharge patients Acts as a liaison with nursing and medical staff concerning prescriptions orders, drugs and pharmaceutical details.
Listen to and transcribe audio recordings from physicians and other healthcare providers. Edit and review medical documents for accuracy, grammar, and clarity. Ensure transcriptions meet established standards for medical accuracy, style, and formatting. Identify inconsistencies or errors and flag or correct them as needed. Use electronic health record (EHR) systems to enter and manage documentation. Maintain patient confidentiality and adhere to HIPAA and institutional privacy policies. Stay updated on medical terminology, procedures, and healthcare documentation requirements. Collaborate with medical staff to clarify dictation as necessary.
1. Provides general information to customers on services offered by the hospital. 2. Directs the customer, patients, relatives and vendors to the appropriate departments or staff. 3. Ensures that customer appointment booking process functions smoothly. 4. Ensures clear focus on enhanced customer interaction at the counter. 5. Ensure a quick response time to all patient complaints related to billing & payment processes.