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Customer Care Executive

1 years

0 Lacs

Posted:9 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • conducting customer satisfaction surveys to understand what areas of the company's services need improvements
  • handling customer concerns and complaints in a timely manner
  • informing customers of upcoming promotions or deals
  • establishing a positive rapport with all clients and customers in person or via phone
  • forming reports based on customer satisfaction statistics and helping their team to develop new skills
  • fixing appointments based on the availability of customers and clients
  • interacting with customers to ensure they have a desirable and shareable experience
  • note : Only female candidates required
  • Location : 130/1, Yamuna Colony, Chakrata Road, Dehradun

Job Type: Full-time

Benefits:

  • Provident Fund

Education:

  • Bachelor's (Preferred)

Experience:

  • Technical support: 1 year (Preferred)
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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