Customer Care Executive

0 - 5 years

4 - 8 Lacs

Posted:15 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities:

  • Handle international outbound calls professionally
  • Communicate effectively with customers in English
  • Follow process guidelines and maintain quality standards
  • Ensure timely completion of assigned tasks without sales targets
  • Participate actively in training programs to improve skills
  • Maintain accurate records of interactions and updates
  • Coordinate with the team and supervisors to resolve customer issues
  • Adhere to shift timings and attendance policies

Benefits:

  • Fixed salary with no sales targets
  • Sundays fixed as weekly off
  • Efficient training provided, suitable for freshers
  • No bond or contractual obligations
  • Attractive incentives and performance-based salary hikes every 6 months
  • Option to change shifts after 2 months of joining
  • Traveling, attendance, and food allowances provided
  • All necessary employment documents will be issued

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