Customer Care Executive ( only female )

Position:- Customer Care Executive:

Gender: Female
Experience: 1 to 2 years
Salary Range: 15,000 to 25,000
Location: 1307/08/09, 13th Floor, Ganesh Glory, Nr. BSNL Tower, Jagatpur-Chenpur Road, Sarkhej - Gandhinagar Highway, Jagatpur, Ahmedabad, Gujarat 382481
Working Days & Timing: Mon to Sat | 10:00 AM to 7:00 PM
Vacant Position: 7
Roles & Responsibilities:
Respond to customer queries via phone, email, chat or in person professionally & empathetically by getting high customer satisfaction.

1.Maintain streamlined email & social media communication mediums for offers, updates & much more.
2. Ability to handle complex issues alone & churning out an easy to follow solutions.3. Stay updated with latest product technology along with on-going product/service features, pricing & policies.4.Ability to receive payments & delivery of products within stipulated time.5.Ability to do timely follow up of feedback in regards of products/services.6.Keep accuracy while maintaining customer inquiries, interactions & bank details.7.Ability to establish a positive rapport with clients in person or via call by knowing them upcoming deals.

Skills:

1.Minimum Bachelor’s or Masters required with specialization of communication or related field preferable.
2.Relevant experience in a customer support or related role, showcasing your ability to handle customer inquiries and resolve issues effectively.3.Strong communication & interpersonal skills.4.Patience & problem solving skills.5.Time management and multitasking.6.Positive attitude and professionalism.7.Ability to work with minimal supervision

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

• Day shift

Work Location: In person