Customer Care Executive

Job Description

Key Responsibilities: Respond promptly to customer inquiries via phone, email, or chat. Resolve customer complaints efficiently and professionally, ensuring customer satisfaction. Maintain accurate records of customer interactions, feedback, and actions taken. Provide product or service information to customers, including troubleshooting assistance. Collaborate with internal teams to address and resolve customer concerns. Identify customer needs and suggest appropriate solutions or services. Follow up with customers to ensure their issues are resolved and they are satisfied. Job Type: Full-time Pay: ₹10,214.06 - ₹17,412.15 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person