Mega Hiring drive for the Sales Executive Education Qualification- UG/Graduate Good communication skills (only Versant 4) Salary -19 CTC Job location - ghansoli Mahape Process-Outbound Experience:- Sale exp only Shift timing- 6 Days working with with fix day shifts Shift timings - 10 am to 7 pm Week of- Rotational off Rounds of interview: HR, Ops, versant test. More information Contact HR Pooja 9082102633

Role & responsibilities Supervise and manage a team of customer service representatives or sales agents. Monitor KPIs such as quality scores, average handle time, and customer satisfaction ratings. Conduct performance reviews and provide coaching to enhance team efficiency. Ensure adherence to company policies, industry regulations, and client requirements. Collaborate with quality assurance and training teams to identify improvement areas. Handle escalations and resolve customer issues effectively. Develop strategies to reduce attrition and improve employee engagement. Maintain accurate reports on team performance and operational metrics. Preferred candidate profile 3-5 years of experience in Contact Centre leadership role. Strong team management and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work in a fast-paced, target-driven environment. Familiarity with CRM tools, workforce management, and process optimization. Bachelor's degree in Business, Operations, or a related field (preferred). Willingness to work in rotational shifts, including weekends.

Role & responsibilities Engage with customers via phone calls to promote and sell products/services. Identify customer needs and provide tailored solutions to maximize sales. Handle objections and queries professionally to ensure a smooth sales process. Maintain accurate records of customer interactions and sales transactions. Meet and exceed sales targets and KPIs set by the organization. Collaborate with team members and managers to optimize sales strategies. Ensure compliance with company policies and industry regulations . Preferred candidate profile 1-3 years of experience in voice-based sales or customer service. Strong persuasion and negotiation skills . Excellent verbal communication and active listening abilities. Ability to work in a fast-paced, target-driven environment . Familiarity with CRM tools and sales techniques . High school diploma or Bachelors degree in Business or related field (preferred). Willingness to work in rotational shifts , including weekends.