Customer Care Executive

0 years

1 - 0 Lacs

Posted:6 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

1. Accessioning of samples for testing

2. Maintaining accuracy of entered data by checking and rechecking source document or the database

3. Attending phone calls of patients and coordinators of credit organizations

4. Handling queries related to samples received for analysis in a timely & professional manner

5. To provide correct information pertaining to laboratory services.

6. To check and settle payments received through various payment modes (cash/cheque/Online)

7. Submitting daily payment reports to the finance personnel

8. Follow up with patients / Lab coordinators for outstanding payments

9. Checking & attending email queries

10. To maintain the integrity and confidentiality of all the medical records (no information will be shared or discussed without prior permission of the Doctor and the Reporting Manager)

11. Any other duties assigned by the reporting manager and consultants.

Job Type: Full-time

Pay: ₹10,514.25 - ₹22,000.00 per month

Benefits:

  • Leave encashment
  • Provident Fund

Work Location: In person

Speak with the employer
+91 8779950879

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