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Lion Picture Frames (india) Limited
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Customer Care Executive

Customer Care Executive

Lion Picture Frames (india) Limited

1 - 3 years

|

1 - 2 Lacs

Posted:1 week ago| Platform:

Apply

Skills Required

Customer Support Customer Service Customer Care

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Overview:

Customer Care Executive

Key Responsibilities:

Respond promptly and professionally to customer inquiries regarding products and services.
Listen actively to customer concerns and complaints to identify and understand the root causes of issues.
Provide accurate, valid, and complete information by using the right methods and tools.
Resolve customer complaints efficiently and follow up to ensure resolution.
Generate new leads through customer interactions and support marketing efforts.
Maintain customer records and document interactions using company systems.
Collaborate with internal teams to improve the overall customer experience.

Qualifications & Requirements:

Bachelors degree in any discipline.
Female candidates preferred.
1 to 3 years of experience in customer support or a related field.
Proficiency in
Tally ERP 9
and
MS Office
(preferable)
Excellent communication and interpersonal skills.
Problem-solving skills with positive attitude.

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Lion Picture Frames (india) Limited

Manufacturing - Home Decor

Pune

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