Customer Care Executive

0 - 4 years

0 Lacs

Posted:20 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Care Executive at our company located in Kakori, your role will involve providing exceptional customer support to ensure customer satisfaction and deliver high-quality service. Your daily responsibilities will include managing customer inquiries, efficiently resolving issues, and assisting the sales team in meeting customer needs. To excel in this role, you must possess excellent communication skills and the ability to handle multiple customer interactions professionally. Key Responsibilities: - Provide customer support to address inquiries and resolve issues promptly - Ensure customer satisfaction by delivering high-quality service - Support the sales team in understanding and meeting customer requirements Qualifications Required: - Proficiency in Customer Support, Customer Service, and Customer Satisfaction skills - Strong Communication skills to effectively interact with customers - Basic Sales knowledge and experience to support the sales team - Excellent interpersonal skills and the ability to collaborate with team members - Familiarity with customer management software and tools - High school diploma or equivalent; a degree in a related field is advantageous,

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