Posted:1 week ago|
Platform:
On-site
Full Time
The duties of customer care staff typically include:
1. Greeting Customers: Welcoming customers warmly and ensuring a positive experience.
2. Handling Inquiries: Addressing customer questions about products, services, and store policies.
3. Resolving Issues: Managing complaints and finding solutions promptly to ensure customer satisfaction.
4. Processing Returns and Exchanges: Assisting with product returns, refunds, and exchanges according to company policies.
5. Providing Product Information: Guiding customers to the right departments and offering product recommendations.
6. Managing Customer Feedback: Collecting and reporting feedback to improve services.
7. Coordinating with Other Departments: Working with billing, inventory, and sales teams to m…
Job Types: Full-time, Permanent
Pay: ₹9,000.00 - ₹10,000.00 per month
Work Location: In person
Happy 7 Days Hypermarket LLP
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