Customer Care Executive

Hagnos Marketing and Consulting

0 - 31 years

0 Lacs

Bhandup West, Mumbai/Bombay

Posted:2 weeks ago| Platform: Apna logo

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Skills Required

probing learning support

Work Mode

Remote

Job Type

Full Time

Job Description

 Should be capable of handling calls (inbound & outbound)  Should have genuine interest in addressing customers Queries, Requests and Complaints (QRC)and ensure to provide first time resolution  Should be empathetic to customers QRC and have excellent probing and problem-solving skills to handle irate customers  Should dedicate for continuous learning of insurance products, processes and market  Should be a team player and willing to help new and fellow CSRs to come up the curve Should be able to work under pressure situation  Ability to exercise required independent judgement in dealing with situations, in adherence and accordance with the company protocols

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Customer Care Executive

Experience & Salary

Skills Required

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