Customer care Executive

0 years

0.1 - 0.25 Lacs P.A.

Kottakkal, Kerala

Posted:1 week ago| Platform:

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Skills Required

MarketingCustomer serviceEnglish12th PassPOSComputer skillsIn-personCommunication skillsRetail sales

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary: The Retail Sales Executive is responsible for driving sales by assisting customers in the store, providing product knowledge, ensuring high levels of customer satisfaction, and maintaining the visual presentation . Key Responsibilities: Greet and engage customers in a friendly and professional manner. Understand customer needs and recommend suitable products or services. Demonstrate product features and benefits to encourage sales. Achieve individual and store sales targets. Handle billing, cash, and card transactions accurately. Maintain product displays, stock levels, and cleanliness of the store. Assist with stock receiving, tagging, and inventory control. Handle customer queries, complaints, and after-sales service professionally. Stay updated on product knowledge, promotions, and market trends. Support team members and maintain a cooperative work environment. Qualifications and Skills: High school diploma or equivalent; a degree in Business, Marketing, or a related field is a plus. Previous experience in retail sales or customer service is preferred. Strong communication, interpersonal, and persuasive skills. Energetic, goal-oriented, and customer-focused. Basic computer knowledge and experience using POS systems. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Leave encashment Schedule: Day shift Supplemental Pay: Yearly bonus Language: English (Preferred) Work Location: In person Speak with the employer +91 8714129444

Gratis Group of Companies
Not specified
No locations

Employees

5 Jobs

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