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Jobs in kolkata
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Shalimar Group
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Customer Care Executive (Freshers)

Customer Care Executive (Freshers)

0 - 1 years

|

1 - 2 Lacs

Posted:2 weeks ago| Platform:

Apply

Skills Required

customer support back office customer care

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Service Executive (For IT & Telecom Sector)

Exp: 0-2 Years

Salary: 15k (Take Home)

Location: Salt Lake, Kolkata

Job Responsibilities

Handle customer queries and provide effective solutions in Hindi and English.
Maintain professional communication with clients via calls, emails, and in-person interactions.
Prepare and present customer-related reports as required.
Support team operations with shift-based duties, including alternate night shifts (work from home option available for night duty).

Job Specifications

Any graduate with 02 years of experience in customer service or related fields.
Fluency in Hindi & English with good communication and presentation skills.
Willingness to work 6 days a week with rotational shifts (including night duty).

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