Customer Care Executive

Job Description

Job Title: Female Customer Care Executive Location: Bangalore Job Type: Full-time Job Summary: We're seeking a highly skilled Customer Care Executive to join our dynamic team. The ideal candidate will possess excellent communication skills, a passion for customer service, and the ability to drive sales. Key Responsibilities: - Connect with leads via phone, email, or chat - Convert leads into sales, achieving monthly targets- Provide exceptional customer service, ensuring satisfaction and loyalty - Share product knowledge, offers, and promotions - Resolve customer complaints and concerns promptly - Collaborate with internal teams (sales, design, operations) for seamless customer experience - Utilize CRM software to manage customer interactions Requirements: - 1-2 years of experience in customer service, telecalling, or sales - Excellent communication, interpersonal, and problem-solving skills - Ability to work in a fast-paced environment and meet targets - Familiarity with CRM software and technology - Interior design industry knowledge beneficial Preferred Skills: - Digital marketing knowledge (social media, email, Google Ads) - Lead creation and generation experience - Familiarity with marketing automation tools - Analytical skills and data-driven decision-making What We Offer: - Opportunity to work with a cutting-edge tech-supported startup - Professional growth and development - Fun, dynamic work environment - High incentives for achieving sales targets Additional Benefits (for candidates with digital marketing skills): - Enhanced career growth opportunities - Special recognition and rewards for lead generation and conversion - Opportunity to contribute to marketing strategy development If you're a motivated and customer-focused individual with a passion for digital marketing, please send your resume to [email protected] or whatsapp to 9886331185/9844591771 with the subject line "Customer Care Executive Application." We look forward to welcoming you to our team! Job Type: Full-time Pay: ₹11,218.02 - ₹27,751.04 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Education: Bachelor's (Preferred) Experience: Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person