Customer Care Executive

Cogenthub Private Limited

0 - 31 years

0 Lacs

Kadubeesanahalli, Bengaluru/Bangalore

Posted:3 weeks ago| Platform: Apna logo

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Skills Required

chat resolve support communication typing

Work Mode

Remote

Job Type

Full Time

Job Description

Key Responsibilities: Handle customer queries via calls, emails, and chat. Resolve order-related issues, refunds, and complaints in a timely manner. Coordinate with delivery partners and restaurant partners to ensure smooth operations. Maintain accurate records of customer interactions. Follow standard operating procedures and quality guidelines. Requirements:Minimum 6 months to 1 year of experience in a customer support role (preferably in food delivery or e-commerce). Excellent communication skills in English and regional languages. Ability to work in rotational shifts, including weekends and holidays. Basic computer knowledge and typing skills. Strong problem-solving and interpersonal skills. Typing speed of 30+ WPM is mandatory. Please Walk In at the below office address - Rapido Corporate Office Mantri Commercio - Tower A 2nd Floor Standalone Building in Marathahalli - Sarjapur Outer Ring Road, Bangalore Recruiter -Amrit Sharma

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Customer Care Executive

Kadubeesanahalli, Bengaluru/Bangalore

Experience: Not specified

INR 0 - 0 Lacs

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Cogenthub Private Limited

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Customer Care Executive