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Customer Care Executive

Cogent E Services Pvt Ltd

0 - 31 years

2 Lacs

White Field, Bengaluru/Bangalore

Posted:5 days ago| Platform: Apna logo

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Skills Required

communication training development support

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers. Qualifications: - Minimum educational qualification: 12th pass. - Age between 18 to 30 years. - Excellent communication skills in English and Hindi - Ability to handle customer queries and provide appropriate solutions. -Experience: Experienced - Min 6 Months in Sales ( Credit card/personal loan, Insurance background) -Shift window -24/7 (Rotational Based on business requirements) -Week off – Rotational *Responsibilities:* - Handle outbound calls professionally and provide information about products/services. - Identify customer needs, clarify information, and close sales. - Maintain a high level of customer satisfaction through effective problem-solving. - Achieve sales targets and goals as set by the company. *Salary and Benefits:* - Starting salary of INR 18,000 per month. - Performance-based incentives and bonuses. - Comprehensive training and career development opportunities. Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!

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Customer Care Executive