Home
Jobs

Customer Care Executive

1 years

1 - 2 Lacs

Posted:15 hours ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Respond to customer inquiries via phone and chat in a professional and timely manner.
  • Provide accurate information about products and services and resolving issues.
  • Maintain a positive attitude while handling customer complaints and queries.
  • Document customer interactions and feedback accurately in the system.
  • Collaborate with team members and other departments to ensure customersatisfaction.
  • Meet or exceed individual and team performance targets, including call handling time and customer satisfaction scores.
  • Stay updated on product/ process knowledge and company policies.

Skills:

  • Good Communication skillsShould be fluent in hindi & english.
  • Strong interpersonal skills and empathy.
  • Flexibility to work various shifts, including evenings and weekends.
  • Prior BPO experience will be an additional advantage.

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Life insurance
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental Pay:

  • Performance bonus

Education:

  • Bachelor's (Preferred)

Experience:

  • Technical support: 1 year (Preferred)
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • English (Required)

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

Mumbai Suburban, Thane, Navi Mumbai

Bhubaneswar, Kolkata, Mohali, Chandigarh, Panchkula, Vadodara