Organizational Brief: FA Gifts Private Limited is a leading ecommerce company which owns India's two largest online brands; Floweraura and Bakingo, backed by a USD 16 million funding by Fearing Capital. Floweraura is an online gifting Mammoth operational within the country at 40k+ pin codes and internationally present in the US, UK, Middle east Canada etc. Bakingo is a leading player in India’s online bakery ecosystem, operating 110+ cloud kitchens nationwide and three state of the art bulk production facilities at Bengaluru, Mumbai and Gurgaon. Bakingo specializes in delivering high-quality, innovative baked products. Our business & control team plays a pivotal role in expanding our product lines, optimizing pricing & inventory strategies, and driving growth across multiple sales channels. Role Brief: - Analyze possible reasons into process deviations and for product defects and quality lapses. - Develop inspection and testing protocols for materials, products and packaging. - Develop methods for the testing quality of materials, products and packaging.· Develop product and process quality metric reports.· Develop sampling plans for quality control purposes. - Develop standard operating procedures (SOPs) that are align with regulatory requirements, industry guidelines and organization's policies. - Establish SOPs and conditions for handling, storage and preservation of samples.· Implement plans and strategies to support provision of safe food products. - Inspect facilities, equipment, products or production lines to ensure food is prepared according to safety regulations and situational health sections. - Investigate technical faults and practices that impact laboratory equipment operations.· Lead quality and food safety related audits. - Lead traceability investigations on the source of quality lapses and other product issues. - Oversee corrective and preventative actions (CAPA) implementation and documentations with other departments. - Participate in quality management system reviews and promote quality and food safety policies to all personnel. - Review reports and develop guidelines and standard practices for data documentations and analysis. - Specify the protocols and laboratory infrastructure and equipment to be inspected and tested. - Verify alignment of sampling documentation, testing activities and procedures with established protocols to identify issues. - Verify quality control (QC) records, test results and reports for regulatory authorities. Job Type: Full-time Pay: ₹350,000.00 - ₹450,000.00 per year Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Night shift Rotational shift Supplemental Pay: Performance bonus Quarterly bonus Education: Bachelor's (Required) Work Location: In person Speak with the employer +91 9650033646

Core Responsibilities: System Development and Maintenance: Designing, developing, and maintaining management information systems, including databases, reporting tools, and data visualization platforms. Data Analysis and Reporting: Analyzing data from various sources to identify trends, patterns, and insights, and presenting these findings to management in a clear and concise manner. MIS Documentation: Creating and maintaining documentation for MIS systems, ensuring smooth operations and easy maintenance. System Support and Training: Providing support and training to users on how to effectively utilize MIS systems and tools. Strategic Planning: Contributing to strategic planning related to technology and information systems, ensuring alignment with business goals. Process Improvement: Identifying opportunities to improve business processes through the use of technology and data analysis. Key Skills: Technical Skills: Strong proficiency in Microsoft Excel (including advanced features like pivot tables and macros), data analysis tools (like Tableau or Power BI), database management systems, and ERP software. Analytical Skills: Ability to analyze data, identify trends, and develop actionable insights. Communication Skills: Excellent written and verbal communication skills to effectively present findings and collaborate with various stakeholders. Problem-Solving Skills: Ability to identify and resolve issues related to MIS systems and data. Project Management: Ability to manage projects related to MIS development and implementation. Industry Knowledge: Understanding of data privacy regulations, data governance principles, and industry-specific data management practices. Job Types: Full-time, Permanent Benefits: Health insurance Paid sick time Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Work Location: In person

Organizational Brief: FA Gifts Private Limited is a leading ecommerce company which owns India's two largest online brands; Floweraura and Bakingo, backed by a USD 16 million funding by Fearing Capital. Floweraura is an online gifting Mammoth operational within the country at 40k+ pin codes and internationally present in the US, UK, Middle east Canada etc. Bakingo is a leading player in India’s online bakery ecosystem, operating 110+ cloud kitchens nationwide and three state of the art bulk production facilities at Bengaluru, Mumbai and Gurgaon. Bakingo specializes in delivering high-quality, innovative baked products. Our business & control team plays a pivotal role in expanding our product lines, optimizing pricing & inventory strategies, and driving growth across multiple sales channels. Role Brief: - Analyze possible reasons into process deviations and for product defects and quality lapses. - Develop inspection and testing protocols for materials, products and packaging. - Develop methods for the testing quality of materials, products and packaging.· Develop product and process quality metric reports.· Develop sampling plans for quality control purposes. - Develop standard operating procedures (SOPs) that are align with regulatory requirements, industry guidelines and organization's policies. - Establish SOPs and conditions for handling, storage and preservation of samples.· Implement plans and strategies to support provision of safe food products. - Inspect facilities, equipment, products or production lines to ensure food is prepared according to safety regulations and situational health sections. - Investigate technical faults and practices that impact laboratory equipment operations.· Lead quality and food safety related audits. - Lead traceability investigations on the source of quality lapses and other product issues. - Oversee corrective and preventative actions (CAPA) implementation and documentations with other departments. - Participate in quality management system reviews and promote quality and food safety policies to all personnel. - Review reports and develop guidelines and standard practices for data documentations and analysis. - Specify the protocols and laboratory infrastructure and equipment to be inspected and tested. - Verify alignment of sampling documentation, testing activities and procedures with established protocols to identify issues. - Verify quality control (QC) records, test results and reports for regulatory authorities. Job Type: Full-time Pay: ₹350,000.00 - ₹450,000.00 per year Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Night shift Rotational shift Supplemental Pay: Performance bonus Quarterly bonus Education: Bachelor's (Required) Work Location: In person

Organizational Brief: FA Gifts Private Limited is a leading ecommerce company which owns India's two largest online brands; Floweraura and Bakingo, backed by a USD 16 million funding by Fearing Capital. Floweraura is an online gifting Mammoth operational within the country at 40k+ pin codes and internationally present in the US, UK, Middle east Canada etc. Bakingo is a leading player in India’s online bakery ecosystem, operating 110+ cloud kitchens nationwide and three state of the art bulk production facilities at Bengaluru, Mumbai and Gurgaon. Bakingo specializes in delivering high-quality, innovative baked products. Our business & control team plays a pivotal role in expanding our product lines, optimizing pricing & inventory strategies, and driving growth across multiple sales channels. Role Brief: - Analyze possible reasons into process deviations and for product defects and quality lapses. - Develop inspection and testing protocols for materials, products and packaging. - Develop methods for the testing quality of materials, products and packaging.· Develop product and process quality metric reports.· Develop sampling plans for quality control purposes. - Develop standard operating procedures (SOPs) that are align with regulatory requirements, industry guidelines and organization's policies. - Establish SOPs and conditions for handling, storage and preservation of samples.· Implement plans and strategies to support provision of safe food products. - Inspect facilities, equipment, products or production lines to ensure food is prepared according to safety regulations and situational health sections. - Investigate technical faults and practices that impact laboratory equipment operations.· Lead quality and food safety related audits. - Lead traceability investigations on the source of quality lapses and other product issues. - Oversee corrective and preventative actions (CAPA) implementation and documentations with other departments. - Participate in quality management system reviews and promote quality and food safety policies to all personnel. - Review reports and develop guidelines and standard practices for data documentations and analysis. - Specify the protocols and laboratory infrastructure and equipment to be inspected and tested. - Verify alignment of sampling documentation, testing activities and procedures with established protocols to identify issues. - Verify quality control (QC) records, test results and reports for regulatory authorities. Job Type: Full-time Pay: ₹350,000.00 - ₹450,000.00 per year Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Night shift Rotational shift Supplemental Pay: Performance bonus Quarterly bonus Education: Bachelor's (Required) Work Location: In person

Organizational Brief:FA Gifts Private Limited is a leading ecommerce company which owns India's two largest online brands; Floweraura and Bakingo , backed by a USD 16 million funding by Fearing Capital. Floweraura is an online gifting Mammoth operational within the country at 40k+ pin codes and internationally present in the US, UK, Middle east Canada etc. Bakingo is a leading player in India’s online bakery ecosystem, operating 120+ cloud kitchens nationwide and three state of the art bulk production facilities at Bengaluru, Mumbai and Gurgaon. Bakingo specializes in delivering high-quality, innovative baked products. Our business & control team plays a pivotal role in expanding our product lines, optimizing pricing & inventory strategies, and driving growth across multiple sales channels. Role Brief: Bakingo is looking for a proactive and creative Training Executive to support our growing team by designing, delivering, and monitoring training programs across our kitchen, delivery, customer service, and support functions. You will play a key role in ensuring teams are well-equipped with the product knowledge, operational standards, and soft skills required to deliver consistent and delightful customer experience. Key Responsibilities:1. Training Delivery & Coordination · Assist in planning and executing training sessions (onboarding, refresher, product updates).· Conduct induction programs for new hires across kitchen, call center, and corporate teams.· Coordinate with chefs, operations managers, and store leads to identify training needs. 2. Content Development · Create and maintain engaging training content (SOPs, videos, manuals, presentations).· Customize content for roles including bakers, packers, delivery staff, and customer care. 3. Monitoring & Evaluation · Track training attendance, feedback, and effectiveness via assessments or quizzes.· Analyse performance data to evaluate training impact and suggest improvements. 4. Operational & Compliance Training · Ensure compliance with food safety, hygiene, packaging, and delivery protocols.· Support audits and certifications by maintaining training documentation. 5. Communication & Engagement · Work closely with department heads to align training goals with business needs.· Support employee engagement through learning contests, quizzes, or training gamification. Requirements: · Bachelor’s degree (preferably in Bakery/Cake/Chocolate/Gifting, Hospitality & F&B)· 1–3 years of experience in training or L&D, ideally in food retail, QSR, or e-commerce.· Strong communication, presentation, and interpersonal skills.· Ability to manage multiple training calendars and drive execution independently.· Proficiency in MS Office (PowerPoint, Excel) and familiarity with LMS platforms (preferred). Nice to Have: · Experience in F&B industry or exposure to operations teams (kitchen, delivery, etc.).· Basic knowledge of food safety standards (FSSAI) and service quality metrics. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Rotational shift Supplemental Pay: Quarterly bonus Language: English (Preferred) Work Location: In person

Job Title : Assistant Manager – Supply Chain Management (SCM) Department : Supply Chain / Logistics Location : Gurgaon Sec 14 - HO Reports To : OPS Lead Experience Required : 4–7 years (including hands-on experience with Reefer Van operations) Salary Range: up to 6 LPA Job Summary We are seeking an experienced and dynamic Assistant Manager – SCM with a strong background in cold chain logistics, specifically Reefer Van management , to oversee and optimize our temperature-controlled transportation operations. This role involves planning, coordinating, and monitoring the movement of perishable goods to ensure product quality and regulatory compliance. Key Responsibilities Manage end-to-end operations of Reefer Vans , ensuring timely and temperature-controlled delivery of perishable goods. Optimize routing, scheduling, and utilization of Reefer Vans to reduce transportation costs and enhance service levels. Monitor temperature logs, GPS tracking, and ensure real-time visibility of cold chain shipments. Coordinate with vendors, transporters, and internal teams for timely dispatches and deliveries. Develop and implement SOPs for reefer logistics, preventive maintenance, and contingency plans. Ensure compliance with cold chain standards, FSSAI norms, and relevant regulatory requirements. Analyze logistics performance metrics and prepare regular MIS reports related to cold chain distribution. Drive continuous improvement initiatives in cold storage transportation and packaging solutions. Collaborate with warehouse, and distribution teams for seamless supply chain operations. Required Skills & Qualifications Bachelor’s degree Minimum 4 years of experience in supply chain logistics, with at least 2 years in Reefer Van/cold chain management . Strong knowledge of cold chain compliance, temperature monitoring systems, and refrigerated logistics. Proficient in logistics software, fleet tracking tools, and MS Excel. Excellent organizational, problem-solving, and communication skills. Ability to handle multiple priorities under tight deadlines. Preferred : Experience in QSR, FMCG, dairy, pharma, or food distribution industries. If interested, please share the updated CV at tanupreet.kaur@floweraura.com Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Work Location: In person

We need a resource in the SEM team with sound knowledge of paid marketing. Below is the JD for this position, please align some candidates for the same. Job Description · Perform daily account management and of pay per click accounts on Google Ads, Bing Ads and Facebook· Monitor SEM KPIs, analyze performance & create reports· Devise strategies to increase Conversions, ROI and Traffic goals - such as A/B testing, Remarketing etc.· Work closely with the product team to reach the conversion goals· Keep pace with search engine and PPC industry trends and developments . Candidate Requirements: · Experience: 2-3 years in SEM.· Qualification: Any Graduate, Engineering will be a plus· Ability to think creatively, identify and resolve problems· Proficiency in MS Excel· Self-motivated, High levels of integrity Job Type: Full-time Pay: From ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Quarterly bonus Experience: total work: 1 year (Preferred) Work Location: In person

Role Details: Position: Image Editor Requirement: 1 Experience: Fresher Software Requirement: Basic knowledge of Adobe Photoshop Salary: ₹10,000 – ₹14,000 (in hand, based on interview analysis) Working Hours: 2:00 PM – 11:00 PM (other shifts: 8:00 AM – 5:00 PM, 10:00 AM – 7:00 PM; may vary as per workload) Working Days: 5 days working including Saturday and Sunday , with 2 weekly offs provided as per team schedule and workload Education Qualification: Diploma, Graduate, or Pursuing Graduation Interview Process: Face 2 Face Round 1: Conducted by the Hiring Manager – includes a verbal discussion and an image editing assignment Round 2: HR Round Job Type: Full-time Pay: ₹10,000.00 - ₹14,000.00 per month Benefits: Health insurance Leave encashment Life insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Quarterly bonus Work Location: In person

Key Responsibilities: Respond to customer inquiries via phone and chat in a professional and timely manner. Provide accurate information about products and services and resolving issues. Maintain a positive attitude while handling customer complaints and queries. Document customer interactions and feedback accurately in the system. Collaborate with team members and other departments to ensure customersatisfaction. Meet or exceed individual and team performance targets, including call handling time and customer satisfaction scores. Stay updated on product/ process knowledge and company policies. Skills: Good Communication skillsShould be fluent in hindi & english. Strong interpersonal skills and empathy. Flexibility to work various shifts, including evenings and weekends. Prior BPO experience will be an additional advantage. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Health insurance Leave encashment Life insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Required) Work Location: In person

Role Details: Position: Image Editor Requirement: 1 Experience: Fresher Software Requirement: Basic knowledge of Adobe Photoshop Salary: ₹10,000 – ₹14,000 (in hand, based on interview analysis) Working Hours: 2:00 PM – 11:00 PM (other shifts: 8:00 AM – 5:00 PM, 10:00 AM – 7:00 PM; may vary as per workload) Working Days: 5 days working including Saturday and Sunday , with 2 weekly offs provided as per team schedule and workload Education Qualification: Diploma, Graduate, or Pursuing Graduation Interview Process: Face 2 Face Round 1: Conducted by the Hiring Manager – includes a verbal discussion and an image editing assignment Round 2: HR Round Job Type: Full-time Pay: ₹10,000.00 - ₹14,000.00 per month Benefits: Health insurance Leave encashment Life insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Quarterly bonus Work Location: In person

We need a resource in the SEM team with sound knowledge of paid marketing. Below is the JD for this position, please align some candidates for the same. Job Description · Perform daily account management and of pay per click accounts on Google Ads, Bing Ads and Facebook· Monitor SEM KPIs, analyze performance & create reports· Devise strategies to increase Conversions, ROI and Traffic goals - such as A/B testing, Remarketing etc.· Work closely with the product team to reach the conversion goals· Keep pace with search engine and PPC industry trends and developments . Candidate Requirements: · Experience: 2-3 years in SEM.· Qualification: Any Graduate, Engineering will be a plus· Ability to think creatively, identify and resolve problems· Proficiency in MS Excel· Self-motivated, High levels of integrity Job Type: Full-time Pay: From ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Quarterly bonus Experience: total work: 1 year (Preferred) Work Location: In person

Key Responsibilities: Respond to customer inquiries via phone and chat in a professional and timely manner. Provide accurate information about products and services and resolving issues. Maintain a positive attitude while handling customer complaints and queries. Document customer interactions and feedback accurately in the system. Collaborate with team members and other departments to ensure customersatisfaction. Meet or exceed individual and team performance targets, including call handling time and customer satisfaction scores. Stay updated on product/ process knowledge and company policies. Skills: Good Communication skillsShould be fluent in hindi & english. Strong interpersonal skills and empathy. Flexibility to work various shifts, including evenings and weekends. Prior BPO experience will be an additional advantage. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Health insurance Leave encashment Life insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Required) Work Location: In person