Job Summary: We are looking for a polite, customer-focused Customer Care Executive to handle inbound and outbound calls, respond to customer queries, and provide accurate information or resolutions. The ideal candidate should have good communication skills, patience, and a service-oriented attitude. Key Responsibilities: Handle incoming and outgoing calls, emails, or chats professionally Resolve customer complaints, questions, or requests efficiently Provide product/service information and guidance to customers Maintain records of interactions, feedback, and transactions Escalate unresolved issues to the relevant department Follow communication and service scripts as provided Maintain a high level of customer satisfaction in every interaction Meet daily/weekly performance and quality targets Requirements: Qualification: 12th Pass / Graduate (any stream) Experience: 0–2 years (Freshers with good communication can apply) Good verbal and written communication skills in English/Hindi/regional language Basic computer skills (typing, email, CRM usage) Ability to handle pressure and multitask Patience, empathy, and problem-solving skills

More Jobs at And27 Digital Marketing Services Opc

Customer Care Executive

Kondhava Khurd, Pune

Experience: Not specified

INR 0 - 1 Lacs

Customer Care Executive

Kondhava Khurd, Pune

Experience: Not specified

INR 0 - 1 Lacs

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Customer Care Executive