Customer Care Executive

0 years

1 - 2 Lacs

Posted:4 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Executive

Location: Noida

Job Type: Full-time | Work From Office

Eligibility Criteria

  • Qualification: Undergraduate / Graduate
  • Experience:
  • Freshers and experienced candidates (6 months+) are eligible
  • Assessment: Versant (Minimum Level 3 or 4)

Salary Details (Take Home)

For Undergraduates:

  • Fresher:
  • Versant-3 → ₹14,750
  • Versant-4 → ₹15,750
  • With 6+ months experience:
  • Versant-3 → ₹16,000
  • Versant-4 → ₹17,000

For Graduates:

  • Fresher:
  • Versant-3 → ₹15,750
  • Versant-4 → ₹16,750
  • With 6+ months experience:
  • Versant-3 → ₹17,000
  • Versant-4 → ₹18,000

Roles & Responsibilities

  • Handle inbound and outbound customer queries efficiently.
  • Provide accurate information and resolve customer concerns within TAT.
  • Maintain high levels of customer satisfaction through professional communication.
  • Adhere to quality, compliance, and process standards.
  • Update customer records and document interactions in the system.

Skills Required

  • Excellent communication skills (verbal & written).
  • Good customer handling and problem-solving skills.
  • Ability to work in rotational shifts.
  • Basic computer knowledge and typing skills.

Job Type: Full-time

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:

  • Provident Fund

Ability to commute/relocate:

  • Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Preferred)

Language:

  • English (Required)

Location:

  • Noida, Uttar Pradesh (Required)

Work Location: In person

Speak with the employer
+91 6370721310

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