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Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

  • Field incoming calls, chats, and emails in a timely manner
  • Identify customer needs, concerns, and questions
  • Provide accurate information and solutions to customer queries
  • Handle customer complaints in a patient and compassionate manner
  • Direct callers to appropriate teams and/or departments as needed
  • Generate sales leads and forward to sales reps
  • Return any and all voicemails in a timely manner
  • Build professional relationships with customers through excellent customer service
  • Follow up with customers on questions and complaints

Job Types: Full-time, Permanent, Fresher

Pay: ₹22,500.00 - ₹27,500.00 per month

Benefits:

  • Flexible schedule

Schedule:

  • Day shift

Education:

  • Higher Secondary(12th Pass) (Required)

Location:

  • Pimpri-Chinchwad, Maharashtra (Required)

Work Location: In person

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