Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in bengaluru
>
Nutanix
>
Customer Advocacy System Engineer

Customer Advocacy System Engineer

Nutanix

4 - 6 years

14 - 19 Lacs

bengaluru

Posted:6 days ago| Platform:

Apply

Skills Required

kubernetes android sales javascript microservices rest css sqlite kotlin android studio react native mobile application development google maps react.js node.js java mvvm android application development retrofit xml json html mysql

Work Mode

Hybrid

Job Type

Full Time

Job Description

We are looking for motivators and go-getters who have a drive for continuous improvement and will be an advocate for our customers to communicate engagement insights to broader audiences. In this role, you will report to the Senior Director for Customer Advocacy Systems Engineering, who, along with the team, will assist and mentor you with many continuous opportunities for learning and career growth.

Your Role

To drive successful onboarding, adoption, and expansion of Nutanix solutions, ensuring customers achieve their business and technical goals
Cross-functionally collaborates and communicates across Nutanix departments (e.g., Sales, Channel, Support, Product Management), and leads cross-functional special projects (e.g., marketing, enablement) when required.
Ensure a high level of licensing management and activation for Nutanix customers
Analyse customer data (e.g., telemetry, customer conversations, support cases) to track adoption/consumption, to provide guidance and recommendations that will improve the customer experience and outcomes, and increase adoption
Build Progress Check-Ins for Customer Success Reps (CSRs) to drive customer conversations to ensure continued success
Gather insights and feedback through customer conversations to discover potential expansion opportunities and advocate customer requirements in the Nutanix ecosystem
Assist customers in optimizing their Nutanix deployments for performance, scalability, resilience, and business fit
Advise customers on new relevant features and ensure a high adoption rate
Prepare and deliver progress checks in coordination with CSRs
Conduct solution demonstrations and workshops for customers
Proactively coach team members on best practices to ensure the success of the team and every customer
Be a go-to customer expert on Nutanix solutions and become a Subject Matter Expert over time

What Youll Bring

Bachelor's degree or Certificate in Computer Science, Information Technology or relevant experience
4 to 6 years of related experience
Excellent written and verbal communication skills: Youre able to work with a wide variety of people and collaborate with geographically distributed teams, effectively communicating to both technical and non-technical audiences everything from data points, and technical product details, to delivering critical feedback
Knowledge of application and server virtualization, and cloud services. Basic understanding of Cloud-Native or Modern Apps development technologies such as containers, Kubernetes, microservices, etc would be a definite plus
A passion for technology and learning with a can-do attitude
Flexible and adaptable: You embrace ambiguity and can adapt to change or new situations
Ability to adopt the approach of continuous improvement and actively contribute to the process and procedure of the team.
A customer-first mindset: You're passionate about delivering a high-quality support experience and providing customers with the products they need to succeed. You are focused on value-added interaction with our customers toward ensuring the effective adoption of our subscription products. The ideal candidate is passionate about serving customers
Must be able to travel up to 25% of time predominantly in territory and event-based opportunities

More Jobs at Nutanix

SDET with 2-3 YoE in Python - Infrastructure (LCM)

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Systems Reliability Engineer

Pune, Maharashtra, India

4 - 11 yrs

Salary: Not disclosed

Member of Technical Staff 2

Bengaluru

2 - 6 yrs

INR 4 - 8 Lacs

Member Of Technical Staff 2

Bengaluru

4 - 7 yrs

INR 6 - 9 Lacs

Fullstack Development Engineer 4

Bengaluru

4 - 9 yrs

INR 15 - 20 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start JavaScript Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Javascript Skills

Practice Javascript coding challenges to boost your skills

Start Practicing Javascript Now

Nutanix

Software Development

San Jose California

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Customer Advocacy System Engineer