Customer Advisor

1 - 3 years

6 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

International Credit Card Domain- Customer Advisor

Minimum 1 year experience International Customer Support

Interested candidates can contact to - 8217627838

Experienced

Requirements-

Immediate joiners only!!!

Role & Responsibilities

  • Handle inbound and outbound calls for international (US) customers.
  • Resolve customer queries with efficiency and professionalism.
  • Provide accurate information and ensure high customer satisfaction.
  • Document customer interactions in the system.
  • Meet quality, accuracy, and productivity targets.
  • Collaborate with internal teams to improve the customer experience

Required Skills & Qualifications:

  • Minimum

    1 year of experience

    in an

    International Voice Process

    (US/UK preferred).
  • Excellent English communication skills

    (both verbal and written).
  • Strong problem-solving and interpersonal skills.
  • Ability to work in

    night shifts (US shift)

    .
  • Graduates and Undergraduates

    both can apply.
  • Comfortable with

    rotational week-offs (5 days working, 2 days off)

    .

Work Location

Performance Incentives:

Interested candidates can contact to -

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