CTS PD PS Professional

Off Platform Product Development and Operations PD - Product Specialist will work on a variety of projects. It includes the following responsibilities:

Product Feature Support

• Manage the group s daily inflow of product requests and guide them to a meaningful and timely resolution.
• Communicate clear and detailed responses to requests while tying in references to supporting documentation.

Contribution to Product Design and Maintenance

• Assist product owners in spec ing and designing data feed products that capture market share in the financial data investments space.
• Contribute to departmental product development projects.

Critical Product Analysis

• Identify recurring issues/requests and make recommendations for feature enhancements.
• Collection of metrics for product usage, issues reported time to first response, time to resolution, etc
• Identify areas for improvement of Product Support

Product Documentation and Education

• Create and maintain support and troubleshooting documentation.
• Regularly share DS product best practices with stakeholders

Product QA

• Analysing and reviewing QA/QC requirements, continuous testing for security, APIs, and regression suites, and creating an automation strategy
• These tasks are complemented by writing automated scripts, supporting data and environment configuration, participating in code reviews, and meticulous monitoring and reporting defects.
• These contributions are vital to our continuous improvement activities for the end-to-end testing process.

JOB REQUIREMENTS

We welcome ambitious team players with proven ability to take initiative and find creative solutions. Applicants must have a genuine interest

in finance and technology and the desire to continually learn and develop in an ever-changing environment.

Education:

Required Skills:

Strong technical and business skills (including presentation and communication)

Basic understanding of the Global Investment Industry and Enterprise Data

Delivery solutions

• Experience working in Unix / Linux environments
• Knowledge of Shell scripting / procedural programming

Professional experience and competency in three or more of the following:

Log design and troubleshooting

Technical QA methodology

Programmatic APIs

Specification writing / technical documentation

FQL, Kibana, Jenkins and GitHub

Intermediate Python knowledge, R, Matlab

Testing using Postman and CI/CD tools like Jenkins

• Knowledge of test automation frameworks built using tools like Cypress, Selenium, or Visual Studio.
• Knowledge of API Testing and tools like Postman and Soap UI.
• Functional understanding of SDLC and Software Test Life Cycle
• Knowledge of working in Agile and scrum ceremonies
• Familiarity with Performance testing (using 3rd party or open-source tools
• Able to understand a complicated technical product line, while being able to manage the complicated business rules surrounding these products.
• Functional understanding of Enterprise Data Delivery solutions
• Functional understanding of Software Development cycles
• Proficient in Microsoft Office applications (Excel, Word & PowerPoint)
• Excellent communication, presentation, and interpersonal skills
• Excellent analytical and troubleshooting skills
• Strong organizational skills are needed to juggle multiple tasks.
• Attention to detail along with the ability to see the big picture.
• Ability to work independently and collaboratively with team members in other offices.
• Ability to work on multiple projects with shifting priorities.
• Self-disciplined and motivated work ethic.

Highly Desired Attributes:

• Knowledge of financial databases used in financial markets.
• Technical specification writing or maintenance experience of tools, enhancements, products.
• Ability to learn automation frameworks and conceptualization.
• Ability to work independently and collaboratively with team members in other offices.
• Knowledge or experience with analytical software from FactSet, CapIQ, or Bloomberg
• Ability to learn to work with project management software and in Agile Environment

Company Culture and Benefits: