CTS PD PS Professional

Off Platform Product Development and Operations PD - Product Specialist will work on a variety of projects. It includes the following responsibilities: Product Feature Support Manage the group s daily inflow of product requests and guide them to a meaningful and timely resolution. Communicate clear and detailed responses to requests while tying in references to supporting documentation. Contribution to Product Design and Maintenance Assist product owners in spec ing and designing data feed products that capture market share in the financial data investments space. Contribute to departmental product development projects. Critical Product Analysis Identify recurring issues/requests and make recommendations for feature enhancements. Collection of metrics for product usage, issues reported time to first response, time to resolution, etc Identify areas for improvement of Product Support Product Documentation and Education Create and maintain support and troubleshooting documentation. Regularly share DS product best practices with stakeholders Product QA Analysing and reviewing QA/QC requirements, continuous testing for security, APIs, and regression suites, and creating an automation strategy These tasks are complemented by writing automated scripts, supporting data and environment configuration, participating in code reviews, and meticulous monitoring and reporting defects. These contributions are vital to our continuous improvement activities for the end-to-end testing process. JOB REQUIREMENTS We welcome ambitious team players with proven ability to take initiative and find creative solutions. Applicants must have a genuine interest in finance and technology and the desire to continually learn and develop in an ever-changing environment. Education: Undergraduate/masters degree in finance or information Systems Required Skills: Strong technical and business skills (including presentation and communication) Basic understanding of the Global Investment Industry and Enterprise Data Delivery solutions Experience working in Unix / Linux environments Knowledge of Shell scripting / procedural programming Professional experience and competency in three or more of the following: Log design and troubleshooting Technical QA methodology Programmatic APIs Specification writing / technical documentation FQL, Kibana, Jenkins and GitHub Intermediate Python knowledge, R, Matlab Testing using Postman and CI/CD tools like Jenkins Knowledge of test automation frameworks built using tools like Cypress, Selenium, or Visual Studio. Knowledge of API Testing and tools like Postman and Soap UI. Functional understanding of SDLC and Software Test Life Cycle Knowledge of working in Agile and scrum ceremonies Familiarity with Performance testing (using 3rd party or open-source tools Able to understand a complicated technical product line, while being able to manage the complicated business rules surrounding these products. Functional understanding of Enterprise Data Delivery solutions Functional understanding of Software Development cycles Proficient in Microsoft Office applications (Excel, Word & PowerPoint) Excellent communication, presentation, and interpersonal skills Excellent analytical and troubleshooting skills Strong organizational skills are needed to juggle multiple tasks. Attention to detail along with the ability to see the big picture. Ability to work independently and collaboratively with team members in other offices. Ability to work on multiple projects with shifting priorities. Self-disciplined and motivated work ethic. Highly Desired Attributes: Knowledge of financial databases used in financial markets. Technical specification writing or maintenance experience of tools, enhancements, products. Ability to learn automation frameworks and conceptualization. Ability to work independently and collaboratively with team members in other offices. Knowledge or experience with analytical software from FactSet, CapIQ, or Bloomberg Ability to learn to work with project management software and in Agile Environment Company Culture and Benefits: At our organization, we foster a collaborative and inclusive culture that encourages growth and innovation. We offer competitive benefits and provide ample opportunities for professional development, paving the way for exciting career advancement within the Financial-Technology industry.