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Ncr Corporation
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CSS Analyst Voice

CSS Analyst Voice

Ncr Corporation

2 - 3 years

2 - 3 Lacs

Mumbai Maharashtra India

Posted:4 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

ESSENTIAL SKILLS:

Candidate should be comfortable to work in 24/7 environment.
Diploma or equivalent in IT or related fields with 3 years of work experience in IT hardware/software required.
Microsoft Certified Desktop Technician preferred.

TECHNICAL SKILLS:

Extensive knowledge of troubleshooting Windows 10 and Mac Monterey operating systems.
Expertise in installing, configuring, and troubleshooting Microsoft Office 365 applications.
Expert level knowledge of troubleshooting Internet technology and networking concepts such as VPN.
Should be skilled in virus/malware removal and troubleshooting customized applications.
Coordinate activities with third party vendors as needed for Order fulfillment, Warranties and so forth.
Knowledge of mobile device

COMMUNICATION SKILLS:

Candidate should have excellent communication - Strong command of English sentence structure, vocabulary, and grammar.
Neutral accent, suitable speech rate, appealing voice, and confident tone.
Ability to talk naturally with no need for filler.
Call management and effective email communication skills.

Role:

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