CSR (Customer Service Representative)

1 - 5 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Service Representative, your role involves connecting with customers to understand their service requirements and collecting feedback after service completion. You will be responsible for maintaining records of conversations and feedback in Google Sheets, ensuring clear and organized documentation. Your communication with customers should be polite and professional, contributing to a positive customer experience. Additionally, you will support the team by coordinating with engineers as needed. **Qualifications Required:** - Education: Higher Secondary (12th Pass) preferred **Additional Details:** - Job Type: Full-time - Work Location: In person Joining this role offers benefits such as cell phone reimbursement and a performance bonus. You will be working day shifts, enabling a healthy work-life balance.,

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