CSE (Customer Support Executive)

About Us

TSIM is a leading provider of international roaming solutions, helping travelers stay connected globally with reliable and affordable eSIM and SIM card services. To learn more about our products and services, visit: www.tsim.in.

Job Overview
We are looking for a motivated and customer-oriented Customer Support Executive to join our team at our Dadar office. If you enjoy assisting people and have an interest in the telecom or travel sector, this could be the right opportunity for you! Fresh graduates are encouraged to apply, as complete training will be given.

Key Responsibilities

• Support customers with queries regarding SIM card setup, usage, and issue resolution.
• Handle customer communication through chat, email, phone, and social media in a timely and professional manner.
• Provide accurate, helpful, and customer-friendly solutions to ensure a positive experience.
• Be open to working in rotating shifts, including evenings, weekends, and public holidays.

Requirements

• Freshers or candidates with up to 2 years of experience in customer service (experience in telecom or travel industries will be a plus).
• Strong communication skills in English (verbal and written); knowledge of other languages is an added advantage.
• Ability to adapt and perform well in a fast-paced work environment.
• Excellent problem-solving skills with a customer-first attitude.

Benefits

• Competitive salary
• Flexible working hours
• Training and support provided to help you excel in your role
• Opportunity to work with a global team
• Professional development opportunities
• Happy and friendly environment

Work Details

• Location: Office-based role – Dadar West, Mumbai
• Working Days: Monday to Saturday (6 days)

Selection Process
We are conducting walk-in interviews at our Dadar office starting from 29th September. Interested candidates can visit us between 4:00 PM and 6:00 PM.

Interview Address:
101, Sarvesh, Off Bhawani Shankar Rd., Dadar (W), Mumbai 400 028, India

We look forward to welcoming you on board!
Be part of a growing organization and contribute to the exciting world of international connectivity.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance

Work Location: In person