CSE (Customer Support Executive)

Job Description

We are seeking a dedicated and customer-focused Customer Support Executive to join our team at our Dadar office. If you have a passion for helping customers and are interested in the telecommunications or travel industry, we'd love to hear from you! Freshers are welcome to apply as training will be provided.

Key Responsibilities:

• Assist customers with inquiries regarding SIM card activation, usage, and troubleshooting.
• Respond promptly to customer queries via chat, email, phone, and all other channels, including social media.
• Provide clear and accurate information to resolve customer issues and enhance their experience.
• Maintain availability for rotating shifts, including nights, weekends, and holidays.

Requirements:

• Freshers or 1-2 years of experience in customer service (preferably in telecommunications or travel-related sectors).
• Excellent verbal and written communication skills in English (additional languages are a plus).
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong problem-solving skills and a customer-first attitude.

Benefits:

• Competitive salary
• Flexible working hours
• Training and support provided to help you excel in your role
• Opportunity to work with a global team
• Professional development opportunities
• Happy and friendly environment.

Selection Process:

We are conducting walk-in interviews at our Dadar office starting from 10th August. Interested candidates are requested to visit between 4:00 PM and 6:00 PM.

Interview Location:
101, Sarvesh, Off Bhawani Shankar Rd., Dadar (W), Mumbai 400 028, India

We look forward to meeting you!
Join us and be part of the latest trends in international e-commerce within a supportive and growing organization.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance

Work Location: In person