Posted:8 hours ago|
Platform:
On-site
Full Time
Respond to customer inquiries via phone, email, chat, or social media
Resolve product or service issues in a timely and professional manner
Maintain accurate records of customer interactions and transactions
Follow up with customers to ensure their issues are resolved
Collaborate with internal teams to escalate or resolve complex issues
Provide product and service information to customers.
Requirements:
Gender: Female
Education: Minimum High School Diploma or Graduate in any discipline
Excellent communication skills (verbal and written)
Proficient in MS Office and CRM tools (preferred)
Good listening and problem-solving skills
Ability to stay calm under pressure
Prior customer service experience is a plus
Job Type: Full-time
Pay: ₹15,000.00 - ₹23,000.00 per month
Experience:
Language:
Location:
Work Location: In person
IQ infotech & Co
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