CSA (Customer Service Associate)

We are looking for smart and energetic female candidates for the post of customer service associates.

Responsibilities:

• Building rapport and relationships with customers to foster loyalty and repeat business
• Ensure the operations and day-to-day workflow of the branch are running smoothly.
• Building and maintaining profitable relationships with key customers.
• Resolve customer complaints quickly and efficiently.
• Upgrade product knowledge. Lead generation through various sources.
• Connect through messages/calls/in mail with prospective clients to map their requirements. Performs other related duties as assigned.
• Adhere to company policies, procedures, culture, and business values.
• Achieve individual sales goals.
• Excellent communication and interpersonal skills
• Strong problem-solving skills and the ability to find creative solutions to customer problems
• Ability to multitask and prioritize effectively
• A passion for delivering excellent customer service.

Requirements:

• Female candidates only
• Qualification : plus two and above
• Technical skills : Basic computer knowledge
• Experienced/Freshers

Salary best in the Industry and attractive incentive packages

Working time : Mon to sat 9:30am to 5:30pm

Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹14,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Provident Fund

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Performance bonus

Work Location: In person