CSA (Customer Service Associate)

We are currently seeking smart and energetic female candidates to join us as Relationship Executives. In this role, you will be responsible for building and maintaining strong relationships with customers to enhance loyalty and drive repeat business. Your primary responsibilities will include resolving customer complaints promptly, upgrading product knowledge, generating leads through various sources, and connecting with potential clients to understand their needs. Additionally, you will be expected to achieve individual sales targets while adhering to company policies and values. The ideal candidate should possess excellent communication and interpersonal skills, as well as strong problem-solving abilities to provide creative solutions to customer issues. Moreover, the ability to multitask and prioritize effectively, coupled with a passion for delivering exceptional customer service, will be key to success in this role. Requirements: - Female candidates preferred - Qualification: Plus two and above - Technical skills: Basic computer knowledge - Previous tele-calling experience in matrimony sector will be advantageous We offer a competitive salary, attractive incentive packages, and benefits such as cell phone reimbursement, health insurance, internet reimbursement, and provident fund. The working hours are Monday to Saturday from 9:30 am to 5:30 pm. This is a full-time, permanent position with day shift and fixed shift schedules. If you are looking to join a dynamic team and contribute to our success, we encourage you to apply for this position. We look forward to welcoming you to our work location in person. (Note: This job description is a summarized version of the original content provided by the user),