Posted:1 month ago| Platform: GlassDoor logo

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Job Type

Full Time

Job Description

Job Role: CRM - Team Lead

Experience: 2 years or above

Location: Saket, New Delhi

Key Responsibilities

  • Monitor call quality and ensure process standards.
  • Drive the team to achieve daily and monthly sales targets.
  • Manage team manpower, attendance, and leave schedules.
  • Allocate tasks and sales targets to team members.
  • Provide feedback, track progress, and identify improvement areas.
  • Conduct daily team briefings and training sessions.
  • Motivate and mentor the sales team to enhance performance.
  • Maintain sales reports and track competition performance/schemes.
  • Conduct regular performance reviews.
  • Coordinate with HR for staffing needs and with support teams for queries.

Requirements:

  • Bachelor’s Degree in field (BBA/MBA preferred)
  • 2 years’ experience in sales.
  • Experience must include CRM/Tele-Sales/Inside Sales/Tele-caller/Counsellor
  • Should be knowledge of financial products
  • Good communication in hindi and english.

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Application Question(s):

  • Do you have experience in Tele sales/Inside sales/Tele caller/Counsellor?

Work Location: In person

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