CRM / Project Coordinator (Solar Projects)

Position Overview

We are seeking a proactive and detail-oriented CRM / Project Coordinator to manage end-to-end execution of domestic solar projects. The ideal candidate will be responsible for coordinating installation tasks, managing customer communication, material procurement, documentation, and ensuring smooth project delivery for rooftop solar, solar water heater, and solar street light projects.

Key Responsibilities

• Manage the complete customer lifecycle, from enquiry to installation and handover.
• Assign and monitor daily tasks for field installation teams and ensure timely completion of work.
• Coordinate procurement and purchasing of materials, vendor follow-ups, and material dispatch tracking.
• Maintain regular communication with customers to provide project updates, resolve queries, and ensure satisfaction.
• Prepare and maintain project-related documents including:
• Quotations & purchase orders
• Material request notes
• Delivery challans
• Installation reports & invoices
• Collaborate with project managers, stores team, vendors, and technicians to ensure seamless project flow.
• Handle post-installation customer support & coordinate service visits where required.
• Maintain internal reports: task tracking sheets, project progress updates, attendance reports, and purchase logs.
• Assist with office administration and general operational support.

Required Skills

• Strong communication and customer handling skills
• Experience in end-to-end solar project coordination
• Ability to multitask and manage multiple projects simultaneously
• Vendor management & purchase coordination
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Ability to work with cross-functional teams and handle field team coordination
• Documentation and report preparation skills
• Strong sense of ownership, time management & problem-solving abilities

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person