55 Crm Operations Jobs - Page 3

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12.0 - 16.0 years

0 Lacs

delhi

On-site

JetLearn, a European EdTech startup based in Amsterdam, Netherlands, is dedicated to providing personalized after-school AI, coding, and robotics classes to children aged 6-16 through live, one-on-one Zoom sessions. The company's primary goal is to equip children globally with future-ready technology skills, ensuring their success in a tech-first world. With a growing customer base in over 30 countries, JetLearn is now focused on developing an e-commerce-style platform to simplify the enrollment process for parents without the need for manual sales interactions. As an Assistant Program Manager at JetLearn, you will join the Founders Office and play a crucial role in supporting sales initiati...

Posted 5 months ago

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10.0 - 13.0 years

6 - 12 Lacs

Mumbai

Work from Office

Functional Responsibilities Scan and analyze the current and past database of queries, requests, and complaints across platforms, synthesizing insights to understand customer concerns. Utilize CRM technology and relevant tools to gather, interpret, and manage data points, ensuring effective execution of CRM activities for Malabar Gold & Diamonds. Oversee the setup of CRM software in new stores, ensuring seamless integration and functionality while coordinating with the technical team. Train store staff on CRM operations, emphasizing the benefits, processes, and importance of generating in-store data to enhance customer engagement. Monitor CRM performance, analyzing metrics related to custome...

Posted 5 months ago

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10.0 - 16.0 years

10 - 20 Lacs

Noida

Work from Office

Oversee all CRM functions,Escalating & resolving the concerns as raised by clients.To assist client with all queries pertaining to legal,agreement,registration,taxation,banking & Leading the Post Sales CRM Operations, payments & collections.

Posted 6 months ago

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1.0 - 5.0 years

1 - 4 Lacs

bengaluru

Work from Office

Job Title: CRM Operations Location: Bangalore About Us: Myntra is a one stop shop for all your fashion and lifestyle needs. Being India's largest e-commerce store for fashion and lifestyle products, Myntra aims at providing a hassle free and enjoyable shopping experience to shoppers across the country with the widest range of brands and products on its portal. The brand is making a conscious effort to bring the power of fashion to shoppers with an array of the latest and trendiest products available in the country. Role Overview: We are passionate about delivering exceptional customer experiences through targeted digital marketing campaigns. As we expand our CRM team, we are looking for a mo...

Posted Date not available

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7.0 - 12.0 years

6 - 9 Lacs

faridabad

Work from Office

We are seeking an experienced and results-driven Manager / Team Lead CRM Operations to oversee end-to-end Front-End CRM processes, manage escalations, drive collection efforts, and lead a high-performing team. The ideal candidate will bring strong expertise in CRM systems (SFDC preferred) , customer relationship management, and community (RWA) engagement, ensuring operational excellence and superior customer satisfaction. Key Responsibilities (KRAs): CRM Operations Management Manage and oversee day-to-day CRM operations, ensuring process compliance and operational efficiency. Drive system optimization, data accuracy, and process improvements within the CRM platform (preferably Salesforce). C...

Posted Date not available

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