Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

Remote

Job Type

Full Time

Job Description

  • Manage and update the CRM database accurately and regularly.
  • Monitor customer interactions and ensure all information is logged in the CRM system.
  • Assist in planning and executing CRM campaigns to improve customer engagement and retention.
  • Generate CRM reports and dashboards for management review.
  • Identify customer trends, preferences, and feedback for continuous improvement.
  • Coordinate with sales, marketing, and customer service teams to enhance customer satisfaction.
  • Ensure timely resolution of customer queries and follow-ups through CRM.
  • Maintain data integrity, security, and compliance with company policies.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid sick time
  • Provident Fund
  • Work from home

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