Posted:1 day ago|
Platform:
Work from Office
Full Time
* Develop and implement CRM strategies to strengthen customer relationships.
* Create and manage loyalty programs to boost retention and repeat business.
* Define and track KPIs to measure CRM and loyalty program effectiveness.
* Implement CRM systems to manage customer data and engagement.
* Design targeted marketing campaigns to nurture customer relationships.
* Maintain customer segmentation for personalized communication.
* Address customer feedback and resolve issues effectively.
* 2-3 years of experience in CRM and Post-graduate degree in Marketing, Business Administration, or a related field is preferred.
* Experience in designing and executing loyalty programs.
* Knowledge and experience in developing and implementing CRM strategies and
programs.
Lokmanya Society
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