CRM Executive

Job Opening: CRM Executive

Location: Bengaluru

Employment Type: Full-time

Experience: 0–1 years (CRM / Customer Engagement preferred)

About Us

Grasshoppers- Managed Office is a dynamic and growth-oriented organization in the Managed Office. We focus on delivering excellent customer experience and building long-term client relationships through innovation and service excellence.

Role Overview

We are looking for a detail-oriented and proactive CRM Executive to manage our customer relationship systems, ensure smooth client interactions, and support sales/marketing initiatives. The role requires excellent communication skills, CRM tool expertise, and a customer-first approach.

Key Responsibilities

• Manage and maintain the CRM database, ensuring accuracy and timely updates.
• Handle customer queries, follow-ups, and maintain engagement through calls/emails/messages.
• Track, analyse, and report customer data and sales pipeline activities.
• Coordinate with sales, marketing, and operations teams for seamless customer service.
• Monitor customer feedback and assist in resolving issues promptly.
• Support in generating reports for management on customer engagement and sales performance.

Requirements

• Bachelor’s degree in any stream.
• 0–1 years of experience as a CRM Executive / Customer Service / Sales Support role.
• Strong communication and interpersonal skills.
• Ability to multitask and handle data with accuracy.

What We Offer

• Competitive salary and performance incentives.
• Growth and career development opportunities.
• A collaborative and supportive work environment.
• Exposure to industry-leading tools and practices.

How to Apply:

Send your resume to [email protected] with the subject line “Application for CRM Executive”. Or Call @ +91 63663 56005

Job Types: Full-time, Permanent

Pay: ₹250,000.00 - ₹300,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid time off

Work Location: In person