CRM Executive

CRM Executive (4+ Years | Faridabad – Full Time)

Company: Kadamshree Developer
Location: RPS 12th Avenue, Sarai, Faridabad, HaryanaEmployment Type: Full-timeExperience Required: 4+ YearsSalary Range: ₹35,000 – ₹50,000 per month

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About the Role:

Kadamshree Developer is hiring an experienced CRM Executive to manage customer relations, handle client queries, and ensure a smooth post-sales experience. The ideal candidate should have strong communication skills, a customer-first attitude, and experience in CRM operations within the real estate or construction sector.

Key Responsibilities:

• Manage and update customer databases and CRM systems.
• Coordinate between clients and internal teams for project updates and issue resolution.
• Handle post-sales documentation, payment follow-ups, and customer queries.
• Maintain strong relationships with existing clients to ensure satisfaction and retention.
• Generate reports and track customer engagement metrics.
• Support sales and marketing teams in client communication and record management.

Required Skills & Qualifications:

• Minimum 4 years of experience in CRM, preferably in real estate or property management.
• Excellent communication, coordination, and client-handling skills.
• Proficiency in CRM software, MS Excel, and documentation.
• Bachelor’s degree in Business, Marketing, or a related field.

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person