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Avillion Infrastructure
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CRM Executive / CRM Manager

CRM Executive / CRM Manager

Avillion Infrastructure

3 - 8 years

2 - 4 Lacs

bengaluru

Posted:4 days ago| Platform:

Apply

Skills Required

client-handling skills end-to-end customer lifecycle and communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Manage end-to-end customer lifecycle and communication
Maintain and update CRM database with accurate client info
Coordinate between sales, marketing & support teams
Handle client onboarding, follow-ups, and escalations
Track customer satisfaction and feedback
Analyze CRM data to improve retention and engagement
Create SOPs and streamline CRM workflows
Support sales teams with lead tracking & pipeline management
Implement CRM tools and automation systems
Train team members on CRM best practices

Must-Haves:

3+ years in a CRM-focused role (preferably in Real Estate and Construction)
Strong knowledge of CRM platforms
Excellent communication & client-handling skills
Data-driven mindset with attention to detail
Proficient in Excel / Google Sheets
Fluent in English; other languages a plus

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Avillion Infrastructure

Infrastructure Development

Metropolis

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CRM Executive / CRM Manager