CRM Executive

3 years

2 - 0 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: CRM Executive (Male)

Location: [Raipur]
Department: Sales / Customer Service
Employment Type: Full-time (Office-based)

Job Summary:

We are looking for a male CRM Executive to manage and strengthen relationships with existing and potential clients. The candidate will handle customer communication, maintain records, follow up on orders/payments, and coordinate with internal departments to ensure customer satisfaction.

Key Responsibilities:

  • Handle inbound and outbound customer communication professionally.
  • Maintain customer database, records, and follow-up details in CRM software.
  • Coordinate with the sales and accounts teams for order processing and delivery updates.
  • Manage client queries, complaints, and feedback to ensure smooth service.
  • Assist in preparing quotations, reports, and documentation.
  • Build and maintain strong, long-term client relationships.
  • Support marketing and promotional campaigns when required.

Requirements:

  • Qualification: Graduate
  • Experience: 1–3 years in CRM, customer handling, or back-office operations.
  • Skills:
  • Strong communication & interpersonal skills
  • Good command over MS Office (Excel, Word, Email)
  • Organized, disciplined, and detail-oriented
  • Gender: Male (Office-based role)

Salary: As per experience and company norms.Contact: 9110930260

Job Type: Full-time

Pay: Up to ₹22,000.00 per month

Work Location: In person

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