CRM Executive

A CRM Executive plays a pivotal role in managing customer relationships and optimizing their experience. Responsible for overseeing the CRM system, the executive ensures accurate data entry, segmentation, and analysis. They collaborate with sales and marketing teams to develop targeted campaigns, monitor customer interactions, and enhance engagement. Addressing customer inquiries and issues promptly, the executive maintains customer satisfaction. Regular reporting on key metrics, trends, and recommendations for improvement falls within their purview. A CRM Executive also stays updated on industry trends to propose innovative strategies, fostering strong client relationships and driving business growth.

Required 3 years of experience in CRM , should have knowledge of fresh desk and fresh chat.

Job Type: Full-time

Salary: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Work from home

Schedule:

• Morning shift

Supplemental pay types:

• Commission pay

Application Question(s):

• candidate location to be in bangalore

Experience:

• total work: 3 years (Required)

Language:

• kannada (Required)

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement

Ability to commute/relocate:

• Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 3 years (Required)

Work Location: In person