Crm Executive

Amit Enterprises Housing (AEHL)

6 - 8 years

6 - 7 Lacs

pune

Posted:1 day ago| Platform:

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Skills Required

real estate

Work Mode

Work from Office

Job Type

Full Time

Job Description

Experience: 36 years in customer service, collections, or documentation in real estate

Location: Head Office – Prabhat Road, Pune / Project Sites (Ambegaon Budruk, Undri)
Budget - 40k to 50k PM

Role Overview

Execute day-to-day post-sales activities including banking coordination, collection follow-ups, registration documentation, and possession scheduling.

Key Responsibilities

Prepare demand letters and track installment collections.
Coordinate with banks for loan disbursements and payment tracking.
Assist customers with registration and possession formalities.
Update customer data and maintain communication logs in ERP.
Respond promptly to customer calls and emails.
Generate MIS reports for management and audits.
Coordinate for NOCs, dues clearance, and handover readiness.
Escalate unresolved issues to Assistant Manager – CRM.

Candidate Profile

Graduate in Commerce or Business Administration.
3–6 years of experience in real estate or customer service.
Understanding of banking, registration, and possession processes.
Proficiency in CRM ERP and MS Excel.
Strong communication and interpersonal skills.
Languages: English and Marathi.

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