Responsibilities: * Manage incoming calls with empathy and efficiency * Maintain high call quality through coaching and feedback * Ensure customer satisfaction within SLA's * Collaborate with teams on process improvements Food allowance Provident fund Health insurance
Responsibilities: * Manage CRM database with Excel skills * Collaborate on sales strategies * Ensure data accuracy and security compliance * Meet revenue targets through effective lead management * Analyze customer insights Health insurance Provident fund
Responsibilities: * Handle international calls with professionalism * Maintain high call quality metrics * Manage customer queries via phone * Adhere to company policies & procedures at all times Office cab/shuttle Provident fund Health insurance
Responsibilities: * Manage customer relationships through CRM software * Collaborate with sales team on lead generation * Analyze customer data for insights and improvement opportunities Health insurance
Handle inbound customer calls professionally and efficiently Health insurance Provident fund Office cab/shuttle
Responsibilities: * Collaborate with stakeholders on training needs analysis * Design and deliver training programs * Ensure compliance with regulatory requirements * Coordinate logistics for trainings Health insurance