CRM (Customer Relationship Management)

1 years

1 - 3 Lacs

Posted:1 day ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Manage and maintain the CRM system (e.g., Zoho)
  • Develop and implement CRM strategies to increase customer retention and conversion.
  • Manage automation flows such as welcome emails, follow-ups, and feedback loops.
  • Train internal teams on CRM usage and best practices when needed.
  • Handle customer feedback and complaints effectively, ensuring timely resolution.

Key Skills & Qualifications:

  • Bachelor’s degree in Marketing, Business Administration, or a related field.
  • 1–5 years of experience in CRM, customer service, or digital marketing.
  • Proficient in CRM software (e.g. Zoho).
  • Strong analytical skills and attention to detail.
  • Excellent written and verbal communication.
  • Ability to work collaboratively across teams.
  • Understanding of customer lifecycle management.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Leave encashment
  • Paid sick time
  • Provident Fund

Work Location: In person

Speak with the employer
+91 9773798081

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You