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Adani Group
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CRM-- Cluster

CRM-- Cluster

Adani Group

10 - 18 years

15 - 30 Lacs

Mumbai

Posted:1 month ago| Platform:

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Skills Required

cluster Real Estate CRM CRM Management Client Servicing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Purpose/Objective: To manage client interactions, build and maintain strong relationships, and ensure high levels of customer satisfaction to drive business growth and retention across multiple real estate projects. Key Responsibilities: Develop and implement strategies to enhance customer experience and satisfaction. Manage and resolve customer complaints and issues promptly. Conduct regular interactions with customers to understand their needs and preferences. Maintain up-to-date knowledge of real estate market trends and competitors. Prepare reports on customer feedback and satisfaction for management review. Organize customer engagement activities and events. Utilize CRM software to manage customer data and interactions effectively. Ensure compliance with company policies in all customer dealings. Stay informed about company products, services, and offerings. Qualifications & Skills: Education: Bachelor’s degree in Business Administration, Marketing, or a related field. Experience: 10–18 years in Customer Relationship Management within the real estate sector. Skills: Strong client relationship management Proficiency in CRM software Excellent communication and problem-solving abilities Cluster management experience is mandatory.

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CRM-- Cluster