CRM Assistant

As a CRM Assistant, your role will involve supporting email and SMS marketing campaigns and agency client efforts. Your attention to detail and ability to work with CRM tools will be crucial in developing meaningful reports. Key Responsibilities: - Support the execution of CRM campaigns - Design and build emails using drag and drop editors such as Klaviyo, Dotdigital, Mailchimp, Emarsys - Ensure all email templates adhere to brand guidelines and are optimized for deliverability - Proof and QA email campaigns to guarantee error-free execution - Assist with client support - Generate basic reports and analyze data - Provide administrative support to the CRM team Qualifications: - Bachelor's degree in Marketing, Business, or a related field - Experience with email campaign execution and design - Basic CRM certification (e.g., Klaviyo or Dotdigital) preferred - Strong communication and organizational skills - High attention to detail and accuracy - Passion for learning In addition to the above requirements, some technical skills that will be beneficial for you in this role include: - Basic understanding of CRM tools like Klaviyo, Dot Digital, Mailchimp, Emarsys - Basic graphic design skills - Basic GA4 proficiency - Basic data analysis Your performance in this role will be measured based on key performance indicators (KPIs) such as: - Accuracy and speed of email campaign delivery - Timeliness and accuracy of report generation - Accuracy of basic segmentation - Task completion rate Feel free to apply if you have the required qualifications and skills to excel in this position.,