Credit Support - Senior Team Member

The Credit Support Specialist III Senior Team Member plays a vital role within the Loans group, engaging with various aspects of banking operations. As a key contributor, you are expected to excel in executing specific tasks, driving success, and enhancing efficiency in the banking office. You will be responsible for adhering to established QUALITY & QUANTITY SLAs, complying with process-related policies, guidelines, and controls, and supporting the secondary trading desk with trade booking and settlements. Additionally, you will liaise with internal departments, external contacts, borrowers, and banks, ensuring timely follow-ups for missing notifications and completing all funding within SLAs on the same day. As the subject matter expert (SME) and primary point of contact for process-related queries, you will act as the first escalation point for any process-related issues. Attention to detail is crucial to ensure accurate document processing, and you will be expected to identify and implement process changes to improve productivity and efficiency. The ideal candidate should hold a Bachelor's degree in Finance or a related field, or possess equivalent work experience. A minimum of 6 months of experience in the Financial Services industry with a proven track record is required. Understanding business financial statements, cash flow capacity, and loans across various industries is essential, along with strong research, analytical, and comprehension skills for analyzing large data sets. Effective client management, partnership building, and stakeholder handling skills are key, along with proficient time management and prioritization abilities to achieve business objectives. Strong communication skills, independence in handling multiple assignments, and interpersonal skills are also necessary for success in this role. Preferred qualifications include the ability to build effective relationships with clients, internal partners, and peers, recognizing issues that require escalation, and demonstrating domain expertise and interpersonal communication skills. Analytical thinking, problem-solving skills, and knowledge of product lifecycle and area product management are advantageous for this position.,