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Creditas Solutions
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Credit Counselor

Credit Counselor

Creditas Solutions

0 - 1 years

|

2 - 3 Lacs

Posted:6 hours ago| Platform:

Apply

Skills Required

debt collection credit card collection collections process collections

Work Mode

Work from Office

Job Type

Full Time

Job Description

Credit Counsellor

A Credit Counsellor is the one who understands the customers problem and makes the

Job Responsibilities:

Counselling the customers to help them take informed decision regarding their
delinquent accounts, credit rating and financial wellbeing
• Outbound calling to customers including follow up and reminder calls
• Create feasible repayment schedules based on their financial situation, aiming to secure
full or partial payment of the debt.
• Provide great customer experience during each interaction
• Record details of enquiries, comment and action taken

Requirement:

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Creditas Solutions

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