Credit Controller

As a Collections Specialist at our company, you will play a crucial role in managing and collecting outstanding customer account balances. Your primary responsibilities will include: - Proactively managing and collecting outstanding customer account balances to ensure the resolution of dues. - Achieving or surpassing monthly collection targets to contribute to the company's financial health. - Analysing and reducing debtor balances to aim for continuous improvement in Days Sales Outstanding (DSO). - Conducting intricate account reconciliations to resolve discrepancies. - Engaging in effective communication with customers and coordinating with internal teams such as sales to streamline processes. - Ensuring that all invoices are issued in alignment with client agreements. - Addressing customer inquiries promptly and efficiently on a daily basis. - Engaging in face-to-face meetings with clients to address account-related issues and promote seamless business operations. - Accurately recording and allocating information within the system. - Fostering clear and effective communication within the team to promote a collaborative work environment. Qualifications required for this role include: - Collections experience - Dispute resolution skills - Experience in managing high volume portfolios The role also requires skills in communication, credit control, account reconciliation, customer relationship management, financial analysis, and collections.,